Playacar Palace

The Playacar Palace is the heart of excitement, the soul of escape. Stay in for your own private paradise. Go out for Playa del Carmen’s vibrant 5th Avenue district. Dive into a stunning ocean-view pool, or stroll one of Mexico’s finest beaches. Pamper yourself in the spa. Surround yourself with the culture of a hundred generations. Don’t just visit Mexico.
Live it.

This is an all-inclusive resort for couples, families, and groups to experience adventure, romance, and relaxation under the Mexican Caribbean sun. Start your vacations just minutes from the charming Fifth Avenue and take a walk around restaurants, authentic shops, bars and nightclubs.

Enjoy amazing spa facilities, and all the daily and nightly activities you could ask for, Playacar Palace is the perfect destination for your next getaway.

  • 201 guestrooms
  • 3 restaurants
  • 4 bars
  • Outdoor pool with kids section and swim-up bar
  • Solarium
  • Kids Club and Playroom
  • Spa with 6 treatment rooms and a bridal suite
  • Beautiful ocean views
  • Beach volleyball and tennis court
  • Wi-Fi
  • Fine dining, snack and beverages
  • Shelf drinks in our bars and restaurants
  • 24-hour room service
  • Non-motorized water sports
Resort Credit :
We offer an unmatched level of all-inclusive luxury experiences in Mexico and to help you add even more to your all-inclusive vacation, we’ll give you a $1,500 Resort Credit that you can use for spa treatments, rounds of golf, tours and other above-the-ordinary experiences.
Stay 5-8 nights, and the $1,500 Resort Credit is yours. You can even receive additional Resort Credit, if you stay longer. Resort Credit is available for shorter stays, too.
And if you end up not using all of the Resort Credit during your visit, you can roll the cash value over to subsequent stays at any of Palace Resorts’ eight oceanfront properties. Additionally, you can now gift the accrued cash value of the Resort Credit to friends or family that plan on visiting Palace Resorts in the future. Resort Credit becomes exchangeable two weeks following the transferring parties’ stay at any Palace Resorts property, and the resort credit cash value balance is redeemable for up to twelve months after the original stay

Accommodations :


Playacar Palace offers you enough room to relax and play while affording you the privacy you seek. 201 luxury suites with an in-room double whirlpool tub, 24-hour room service, and more. Here, we take your stay from all-inclusive to awe-inclusive.

  • Complimentary wireless Internet
  • Turndown Service
  • Double whirlpool tub
  • Liquor cabinet
  • Mini bar; sodas, bottled water, juices & domestic beer
  • Red wine upon arrival
  • Purified water
  • CHI hair products
  • CHI hair dryer/ flat iron
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually-controlled air conditioning
  • Coffee maker
  • 2 sets of telephones
  • Alarm clock
  • Iron/Ironing board
  • Unlimited long distance calls to U.S. and Canada
  • Smart TV with Satellite

Relax on your private balcony while enjoying the breeze coming off the Caribbean waters. The Deluxe Resort View suite offers everything you need to feel at home including a welcome bottle of wine to toast your arrival in paradise, full mini-bar, Smart TV with YouTube, vTuner and Weather Channel, and plush bathrobes for you to relax in


Wake up to a gorgeous morning in Riviera Maya. Take in your view of the Caribbean and get ready for a fun-filled day. This guestroom has Smart TV with YouTube, vTuner and Weather Channel


After a day of spa treatments and relaxation, sink into your plush bed and sleep to the sound of the ocean right outside your window. This guestroom has Smart TV with YouTube, vTuner and Weather Channel


Start your life together in comfort and luxury in the spacious Honeymoon Suite. You and your sweetheart can look forward to an amazing time with ocean front views, top shelf drinks, Apple TV with WiFi connection and special apps including, iTunes, Netflix and more*, in-room double whirlpool and more. Max. Occupancy: 2 Adult Guests

*Apps on Apple TV may require guest subscription


Take your experience to the next level with our Concierge Level suites. In addition to our standard amenities, guests staying in these rooms will also enjoy the following amenity upgrades:

– Apple TV with WiFi connection and special apps including, iTunes, Netflix and more*.
– DVD and CD player
– L’OCCITANE bath amenities
– Aromatherapy and pillow menu
– Two 25-minute massages at the Beach/Spa (location varies)
– Espresso/American coffee maker
– Alarm clock/radio/iPod dock
– CHI hair dryer & flat iron
– 24-hour room service from select restaurant to create a “Special Menu”
– Nightly Petit Fours with your turndown service
– Exclusive concierge phone service
– Early check-in & late check-out (subject to availability)
– Exclusive beach bag
– Snacks
– Max. occupancy: 2 adult guests
*Apps on Apple TV may require guest subscription


Start working on your tan as early or as late as you want from your oceanfront suite with direct access to the beach solarium. Enjoy the warm Caribbean breeze from the ocean front bench outside your suite. In addition to our standard amenities, guests staying in these rooms will also enjoy the following upgraded amenities:

– Ipod dock
– Professional hair dryer
– Wireless Internet
– Apple TV with WiFi connection and special apps including, iTunes, Netflix and more*.
– Purified water
– Private Check-In &/ Out
– Early Check- in /Late Check-out (upon request & subject to availability)
– Max. Occupancy: 4 Guests
– Beach Bag
– Aromatherapy & pillow menu
– Snacks
– DVD & CD player
– Early check-in & late check out (subject to availability)
*Apps on Apple TV may require guest subscription


Live the Palace Life in Playacar Palace’s Governor Suite. Experience everything a luxury vacation should be with ocean views, private balcony, spacious living room, Smart TV with YouTube, vTuner and Weather Channel, and more.

Dining :

Enhance your all-inclusive vacation experience at Playacar Palace by dining at a different restaurant every night. Enjoy all our specialties including Mexican, International, American, Italian, and Asian dishes. Your thirst for margaritas can be quickly quenched at any of our 4 bars and swim up bar in the pool area. After dinner, the festivities continue with dancing into the wee hours at our Luna Lounge Bar

Activities & Amenities

A casual family breakfast with an ocean breeze, happy hour with your group, or romantic dinners under a starry Playa del Carmen sky. You bring your friends and family, and we’ll provide the culinary treats.


Adjacent to pool area
Breakfast: International buffet
Lunch: International buffet
Dinner: Mexican Buffet


Adjacent to pool area

Dinner: Italian a la carte *

*Dress code: long pants, collared shirts & shoes required


Adjacent to pool area. Teppayaki tables; Sushi bar

Dinner: Pan-Asian a la carte


Located in the lobby

lounge bar with Thai hors d’oeuvres
Hours: 6pm – 1am
Open from 10 am – 10:30 pm
Snack service: 11 am – 6 pm
Dinner: Gourmet pizzas – 6 pm – 9:30 pm

Other Activities :


Featuring an outdoor pool with kids section and swim-up bar, 6 treatment rooms, a fitness center, solarium, non-motorized water sports, daily and nightly entertainment, and much more, there is no end to the fun you can have at Playacar Palace.


Whether you’re seeking a solo beauty session or couples massage’, our expert spa specialists will take you on a relaxing journey. Playacar Palace offers:

6 treatment rooms:
  • 2 couples’ massage rooms
  • 1 master suite with hydro tubs
  • 3 multi-functional treatment rooms
  • 1 Bridal suite


  • 2 sections for men and women with hot and cold plunge pools, herbal steam room, sauna and co-ed pool with water jets

Other Activities

Video of Resort